Policies

Hello and thank you for visiting!

 

DIGITAL DOWNLOADS:  Due to the nature of digital purchases, no refunds will be given if the pattern has been downloaded or sent to you via email.  I am, however, available to assist if there are difficulties with downloading.  Contact me --> HERE

 

Privacy Policy

Information I Collect:  Only information you give me to fulfill your order.

Why I Need Your Information and How I Use It:  I need your information to get your order to you either by mail, by email or generally to provide customer support.  You may also consent to being on my notification list but can withdraw that consent at any time.

Information Sharing and Disclosure:  I never sell or share your personal information except to fulfill your order, such as the use of your email address.  

Data Retention:  I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

Your Rights:  You may contact me to delete any or all of your personal information from my records.  If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. Please refer to your country's laws for details about those rights. 

How to Contact Me:  If you have any questions or concerns, you may contact me through any of the platform internal messaging systems at Etsy, Ravelry or IndieMade or at https://auntsusanscloset.indiemade.com/contact

 

If you have a concern about accessing, correcting or deleting personal information held by Etsy, IndieMade or Ravelry, you must send a request directly to that entity.  I will provide contact information to those entities upon request.